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FAQs & Policies

What areas do you service?

We service the Lehigh Valley and beyond! Including local states, such as NJ.

Is there a limit on how many guests can attend?

Not at all. The more the merrier!

How much is the deposit?

Due to high demand, we require a 50% deposit to secure your date and time.

When is the final payment due?

Final payment is due the date of the event and must be submitted before the entertainer leaves at the end of your event.

What if I need to cancel my booking?

If you cannot reschedule and need to cancel your enchanting experience, you will receive half of your deposit back if the cancellation happens 3 weeks or more before your original event date. If your cancellation occurs after that window, the full deposit will be retained. 

Do you donate your services?

We love to donate our services and give back to the local community! We do not donate certificates for parties, but we do donate character visits to non-profits when we have the availability. 

How far in advance should I book?

We recommend booking at least two months in advance with multiple date options to ensure you can book the character(s) your little one is hoping for!

Can we meet your characters without booking a party?

Absolutely!  You can find all of the public events that our characters will be appearing at on our social media pages. Check out our Facebook and Instagram to stay updated!

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